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From Hello to Goodbye: Building Connections During Drop-Off and Pick-Up

Writer's picture: Sheika PettewaySheika Petteway

Drop-off and pick-up times are pivotal moments in early childhood education centers. These brief interactions set the tone for a child’s day and establish trust between educators and families. A warm, structured approach during these times can enhance children’s comfort, foster parent-teacher connections, and create a welcoming environment. Here are some updated tips to make these transitions smoother and more engaging for everyone involved.

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Greet with Warmth and Enthusiasm

Start each day with a genuine smile and a cheerful “Good morning!” Personalize your greetings when possible by using the child’s and parent’s names to help them feel seen and valued. For example, “Good morning, Emily! Hi, Mrs. Thompson! We’re so happy to see you today!”


If you’re attending to another child or parent, acknowledge the new arrival with a friendly wave or nod, signaling that you’ll be with them shortly. This small gesture reassures parents and children that they are important to you.


Foster a Smooth Goodbye

Transitioning from parent to teacher can be challenging for some children. Encourage parents to establish a goodbye routine, such as a hug, a kiss, or a special hand gesture. Reinforce this routine by echoing a positive farewell like, “Have a great day, Mrs. Miller! We’ll take great care of Ethan.”


For children struggling with separation, calmly engage them in an activity or conversation to shift their focus. Communicate openly with parents about strategies that might ease the transition.


Spark Excitement for the Day Ahead

Talk to children about the activities they can look forward to. Use excitement and curiosity to engage them, such as:

  • “Wow, Ava, we’re painting with sparkly colors today!”

  • “Guess what, Liam? We’re going on a mini nature hunt this morning!”


Highlighting fun and engaging plans helps build anticipation and reduces anxiety.


Engage Children Immediately

Once a child enters the classroom, guide them toward an activity that captures their interest. This could include:

  • Building with blocks

  • Solving puzzles

  • Reading a favorite story

  • Coloring or drawing


Sitting with children during these activities allows you to build connections and helps them transition smoothly into their day.


Partner with Parents During Tough Transitions

When a child has difficulty separating from their parent, approach the situation with empathy and collaboration. Ask the parent what strategies have worked in the past or suggest simple techniques, such as bringing a comfort item from home or creating a goodbye ritual. Reassure both the parent and child by staying calm and confident.


For example: “Sophia, why don’t we wave goodbye to Mommy together and then go play with the puppets?”


To conclude, drop-off and pick-up times are opportunities to set a positive tone for the day and strengthen relationships with families. By greeting families warmly, engaging children quickly, and working collaboratively with parents, you can create an environment where everyone feels supported and valued. These small yet impactful interactions pave the way for brighter, happier beginnings every day.

 
About the Author

Sheika Petteway, Chief ENCOURAGING Officer

She provides educational and leadership training to individuals and organizations. She is the founder and CEO of Elite Educational Enterprises and has several years experience serving in the early childhood education industry.

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